I received a message that says "We are unable to verify your identity". What does this mean? : Support

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I received a message that says "We are unable to verify your identity". What does this mean?

The WilliamPaid Team
posted this on Jan 21 12:06

As required by Federal Law, we must verify our customer's identity. If you did not pass our identity check process, we will need to verify other information to approve your account. Please contact us at 877.8WILLIAM (877.894.5542) to speak to a representative.